Tourism Data Collaboration for Enhanced Visitor Experience

Description:

This opportunity involves collaboration between the tourism sector and local businesses to leverage data on visitor preferences, behaviors, and trends to enhance the overall tourism experience in Abu Dhabi.


Objectives:

• Improve visitor experience and satisfaction.

• Increase tourism revenue and promote Abu Dhabi as a prime tourist destination.

• Support businesses by aligning offerings with visitor preferences.


Socio-Economic Impact:

• Government: Increased tourism revenue, local economic support, and enhanced reputation as a world-class tourist destination.

• Private Sector: Access to valuable visitor statistics and insights for better targeting, improved customer satisfaction, and increased sales.

Potential Datasets:

• Anonymized visitor demographic and spending data.

• Anonymized customer feedback and behavioral data from hotels, restaurants, and attractions.

• Anonymized data from mobile and web applications used by tourists.

• Anonymized data on tourist usage of car rentals, and ride-hailing services.

• Insights into the impact of seasonal sales, promotions, and special offers on tourist shopping behaviors.

Potential Stakeholders:

Airlines, Travel and Transport companies, Accommodation Providers, Tourism and Hospitality Providers, Food and Beverage Providers, Retail and Shopping.

Code: Tourism


Sustainable Development Goals (SDG):

Sustainable Cities and Communities
Responsible Consumption and Production
Partnerships for the Goals
Decent Work and Economic Growth
Industry, Innovation, and Infrastructure

International Best Practices:

Spain’s tourism board collaborates with private businesses to share data, leading to improved service offerings and customer satisfaction across the sector.

How to get involved?

D4G Alliance initiative facilitates win-win collaboration between relevant stakeholders where privately held data are utilized to produce actionable insights for the public interest in the Emirates of Abu Dhabi.

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